Evaluation Analysis and Key Index System Construction of Urban Public Management Service Quality Based on Grey Judgment Method

The development of today’s society has entered an era dominated by technology and efficiency, leading enterprises governments to overemphasize the role efficiency in process rapid development, while ignoring fundamental goal social development. degree urbanization increased significantly, but problems existing city are becoming more serious, especially neglect public services, which caused great dissatisfaction. This paper firstly compares synthesizes performance several methods obtain that grey judgment method is suitable for this paper; is, used analyze evaluation urban management service quality construct key index system. two-level indicators all line with standard after screening method; first-level have largest weight assess common equipment considered be most important, followed cultural construction, emergency management, greening sanitation management; among secondary indicators, health portfolio value, a combined 0.0989, timely maintenance, green vegetation, accident treatment, water sewage natural disaster maintenance quality, garbage disposal, daily facilities, greening, activities; experts scored get highest score 0.7799, construction. By examining it can respond needs national serving, effectively facilitate future growth town improve overall level community services.